Spectacular Support Centers:  Best Practices for Small to Mid-Size Help Desks and Technical Support Centers Companion CD

Spectacular Support Centers: Best Practices for Small to Mid-Sized Help Desks and Technical Support Centers, is a guidebook for managing a spectacular support center. If you found the book helpful, then you will benefit from this companion CD. Included on this disk are 22 templates, reports, forms, flowcharts and a staffing calculator that are described in the book. The templates are in Excel, Word or PowerPoint format, ready to be customized or used by you. This CD saves you countless hours of work as you implement the concepts from the book.

You can order the Spectacular Support Centers Companion CD at the very Special Price of $40.00

That is a savings of over 30% off the normal retail price.

Just indicate the quantity you desire and click "Add" (below) to add to your shopping cart.

Click HERE to purchase the book individually for the discounted price of $40.00

Click HERE to purchase the companion CD individually for the discounted price of $40.00

Domestic shipping is included in the price. A surcharge of $14.95 will be added to international orders. All packages are shipped within 48 to 72 hours of receiving the order.