What our Customers say:

"This will change my ability to do my job. You are my hero! :)"

"Kristin, you have done a very good job for us."

"We consider you a friend of the company and recommend your services!"

"Thank you for an enjoyable and informative class!"

Read what others are saying about KR Consulting!

Books

Spectacular Support Centers: Best Practices for Small to Mid-Size Help Desks and Technical Support Centers

If your support center is a small to mid-sized one, this book is for you. Whether you have an internal help desk whose customers are employees of the company, or an external technical support center that serves customers of your company.

You can order this book at the very Special Price of $40.00

That is a savings of over 30% off the normal retail price.

Purchase the book individually for the discounted price of $40.00

Purchase the companion CD individually for the discounted price of $40.00

Domestic shipping is included in the price. A surcharge of $14.95 will be added to international orders. All packages are shipped within 48 to 72 hours of receiving the order.